![]() ![]() ![]() Returns must be 100% complete with original packaging, manuals, registration card(s), software, cabling, and accessories. Returns for refunds are accepted only within 14 days of delivery.This policy applies to defective items as well. Customer pays shipping when shipping to for returns.(Physical damage, incorrect product, etc.) Please verify quantity/condition and report any problems with the product/package within 24 hours of delivery.You may also contact us by email or telephone to request an RMA number. Click on RMA Request Form and that will lead you to the 'Return Merchandise Authorization Form'. To request an RMA number, log into your account and go to the support function. Any merchandise returned without an RMA number will be refused and sent back to you at your expense. No returns will be accepted without an RMA (Return Merchandise Authorization) number. ![]()
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